FAQs

What is your shop's delivery policy?
Your orders are prepared by our logistics teams within 24 hours (excluding weekends and public holidays) and you will receive an email to confirm shipment. Delivery takes 5 to 7 working days.
Is my data secure?
Absolutely! The security of our customers is our top priority. That's why all payments are secured by our partners Stripe and PayPal.

Can I return a product if I am not satisfied?
Yes, if you are not completely satisfied with your purchase, please contact us within 30 days of receiving the product to arrange a return and refund. Please read our refund and return policy. To arrange a return, please contact us by email at support@hominder.com.

How can I track my order?
As soon as your order has been shipped, we will send you a confirmation email with a tracking number. You can use this number to track the status of your delivery.

What are the warranties and conditions?
All our products are guaranteed against malfunction upon arrival at our premises. To claim your warranty if your product is not working properly or is damaged upon arrival, please contact us by email at support@hominder.com

💬 How can I contact you?